Become the journalists’ friend
Respond fast.
If a journalist says they need something now, they probably mean it.
Which is why PRs must understand how the press works.
A good PR is welcomed by a journalist. They understand each other, and understand that they each have a job to do.
Press day is a great big rush, and planning is important too – when schedules are drawn up, people prepare for them. However long the lead time is – and on magazines it is months – there is still the last minute rush for something. Facts need checking, captions need to be written, pictures need to be found, story updates done as things develop.
A good PR will know this, and be as up to scratch as someone editorial on a publication. They will have prepared the ground by sending information well within lead times, sweetening it with a jolly event or invitation for a feature if this works time wise, or by sending a product for the writer to try out. They will have introduced themselves – this goes without saying, doesn’t it? – on the telephone, and in person if possible. And they will then stop phoning until they have something to say.
Sometimes just be friendly. Recently we invited some journalists we have got to know to a lunch that was selling nothing at all. We wanted to thank them for mentioning our clients when they had, and to have a jolly time. Everyone came, and everyone enjoyed themselves. They didn’t feel pressurised, and although there is no such thing as a completely free lunch, we made sure that it was as free as possible at that time.
A good time was had by all, as we PRs hope always to be able to say!